Contact information

CONTACT

Our team is available for any enquiries.

CUSTOMER SUPPORT

For information about orders, products or shipping:

Email: info@velvethair.it

Mobile: +39 393 260 5569

Response time: within 24–48 business hours

ORDER SUPPORT

For assistance with an order, please include:

• Order number

• First and last name

• Details of your request

COLLABORATIONS

For collaborations, partnerships or business enquiries:

Email: emanuelescarciglia01@gmail.com

NOTES

We do not provide support via voice calls.

All enquiries are handled exclusively by email or WhatsApp in order to provide an accurate and traceable service.

HOURS

Monday – Friday
09:00 – 18:00

(excluding public holidays) (hours subject to change)