INFORMATION and Q&A
PRODUCT SPECIFICATIONS
Pre-shampoo serum with lactic acid that gently exfoliates the scalp, removes residue and helps restore freshness and comfort at the roots.
A lightweight pre-shampoo scalp step with lactic acid and sodium hyaluronate that gently renews the scalp surface without weighing it down.
Why choose it
- Helps remove product build-up and impurities.
- Promotes a fresher, more balanced and comfortable scalp.
- Helps counter feelings of dryness with lightweight hydration.
- Prepares the scalp for the following steps in your routine.
How to use
Apply to the dry scalp before shampooing. Leave on for 3–5 minutes, then rinse thoroughly. Use once or twice a week.
Key ingredients
Lactic acid: supports gentle exfoliation and renewal of the scalp surface.
Sodium hyaluronate: helps retain hydration and maintain scalp comfort.
Nettle extract: complements the formula with a balancing action.
INCI
Aqua/Water, Lactic Acid, Pentylene Glycol, Potassium Hydroxide, Butylene Glycol, Glycerin➁, Sodium Hyaluronate, Urtica Dioica (Nettle) Leaf Extract➀.
➀ Ingredient from organic farming. ➁ Made using organic ingredients.
When should you use it?
It is a pre-shampoo step. Use it before normal cleansing and follow the stated timing and frequency. It does not need to be used at every wash, and if the scalp is already sensitised, avoid layering several exfoliating treatments in the same routine.
How should it be used with permanent extensions?
Apply the serum to accessible areas of the scalp while avoiding direct saturation of attachments, adhesives or fixing bases. Rinse carefully before shampooing and do not rub the attachment areas.
For washing with permanent systems, see how to wash human hair extensions.
RETURNS AND REFUNDS
Go to the information page here for more details.
SHIPPING AND DELIVERY
All orders are processed within 48 business hours.
In most cases, your order will be delivered within 3 business days.
Delivery forecasts are always communicated at checkout.