Customers located in Japan have certain rights regarding their personal information under the Act on Protection of Personal Information (APPI). You can exercise your rights using the options below.
Disclosure or Download of Data (Disclosure)
You can request disclosure of your personal information held by us (including order history and account information).
Response period: We will respond without delay (within a reasonable period) after receiving your request.
Correction of Registered Information (Correction, Addition, Deletion)
If the personal information we hold is factually incorrect, you can request its correction, addition, or deletion (e.g., incorrect address, misspelled name, etc.).
Suspension of Use or Erasure (Suspension of Use, etc.)
In certain cases, you can request the suspension of use or erasure of personal information (including account deletion).
⚠️ Important: Not all information may be immediately erased due to tax and legal compliance, security, fraud prevention, and other reasons.
Withdrawal of Consent / Change Privacy Settings
You have the right to withdraw consent for tracking technologies at any time, including consent for Shopify marketing. This will apply to your future use of our store and stop the collection of data for optional purposes.
Privacy Choices
Manage your privacy settings. Depending on your place of residence, you may have the right to opt-out of the sale of personal information, withdraw consent for tracking, or customize cookie settings.
Contact Us
For inquiries regarding the handling of personal information and the exercise of rights, please contact us at the following:
Email: emanuelescarciglia.pro@gmail.com
Address: Via Tevere 114, 73010 Lecce, Italy
Where to File a Complaint
If you are not satisfied with our response, you can consult or file a complaint with the Personal Information Protection Commission (PPC) or an authorized personal information protection organization, etc.